THE ROLE OF SCIENCE AND TECHNOLOGY IN E-GOVERNANCE: THE ROAD AHEAD (WITH SPECIAL REFERENCE TO INDIA)
Governments at local levels are facing challenges posed by increased demand for better quality of governance. While the developed world and some Asian countries have moved very quickly, India continues to lag behind in meeting the increasing levels of citizen expectations. The massive population growth, diversity of cultures, acute poverty and high illiteracy create numerous difficulties in delivery mechanisms of government services. The existing processes of service delivery and governance need to be improved. E-governance is the effective use of Information &Communication Technology (ICT) to improve the system of governance that is in place, and thus provide better services to the Citizens. E-Governance is considered as a high priority agenda in Kashmir. E-Governance has been recognized as a vital force for transformational improvement in quality, efficiency and effectiveness of governance. The Good Governance in the Urban Local Bodies involves increased participation of the citizens, greater accountability and transparency in the operation of these bodies. In line with the transparency in the operation of these bodies in line with the national policy, the State Government has agreed to initiate a programme of reforms in the Municipal Bodies to achieve these objectives. These reform measures would include steps to raise resources by the municipal bodies and to strengthen the accountability systems in these bodies. EGovernance is the process of enabling governance experts using Information and Communication Technology (ICT) to make governance effective for citizens in terms of efficiency, transparency, and cost-effectiveness.